- The four myths of feedback are (1) My
reality is the reality, and my job
is to get you to see it (2) Defensiveness is bad and should be avoided at all
costs (3) This performance problem has nothing to do with me (4) Mistakes are
crimes to be covered up, punished or both- From article by Jamie Higgins and Diana
Smith
- Define the problem as a person and
you 're in trouble;define it as a behaviour and you can do something- From article
of Ken Cloke and Joan Goldsmith
- I am not a nationalist. That does not
make me anti national. Rather, it makes me more human; it makes me a person who
is open to other cultures and languages, religions and lifestyles- Tomichan
Matheikal, author of the book "Autumn Shadows: Memoir".
- The emotion of anger is certainly no
stranger to the American workplace. But a number of factors- downsizing,
changing technology and the charge to "do more with less"- are
contributing to heightened anxiety and in turn, raw anger. Moreover anger is
increasing in society.Just turn on the TV to see anger and violence presented
as regular entertainment. Get into heavy traffic to experience road rage, or
pick up the papers to read about violence visited on school children by other
children- R.Brayton Bowen, writer, consultant on " Anger in the
Workplace".
- ·Even seasoned managers can sometimes
inadvertently cause difficult behaviour in others. How? (1) choosing to avoid a conflict with a
difficult person, thus unintentionally escalating it (2) Manager does not know
when it's time to walk away from a "fight" and let the individuals resolve the
situation on their own (3) Manager makes inaccurate assumptions about feedback
in terms such as "Mistakes are crimes to be covered up" that prevent
people from learning from their problem behaviours and correcting them- From article
of Monci J.williams
- Emotions are currents of energy with
different frequencies. Negative emotions (Hatred,envy,disdain,fear) have a
lower frequency and less energy than positive emotions (Affection, joy, love,
compassion).
- Where there is trust, great things can be accomplished. Pervasive anger has created a norm of non- commitment between employers and employees. The motto for both seem to be: “I will use you but I won't be abused." Business has brought this upon itself; the increased use of short term, contingent, project related employees has underscored the throw-away society in which we live. Employees are seen as disposable commodities in practice, rather than the cherished resources CEOs insincerely speak of.- From the article "Today's Angry workplace included in the book " Dealing with Difficult people" published by Harward Business School Press.
Thursday, 5 September 2019
Captivating Lines from Here and There- 30
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Thrilled to find a place among giants.
ReplyDeleteThe quote deserved a place given its topical relevance in the times we are living in....
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